Terms & Conditions

Last updated: October 2026

These Terms & Conditions apply to the services provided by Sarah Eskdale trading as Your Season.

By booking an appointment or purchasing a service with Your Season, you agree to these Terms & Conditions.

Bookings

All Your Season services are provided in person.

When you make a booking, please provide accurate contact details so I can communicate with you about your appointment.

Your appointment time is reserved specifically for you, so please arrive on time. If you arrive late, your appointment may need to finish at the scheduled time.

Payment

All prices are in New Zealand dollars and include GST.

A $50 deposit is required at the time of booking to secure your appointment. The deposit is deducted from the total cost of your service.

The remaining balance is due on the day of your appointment. Payment can be made by cash, bank transfer, card payment or Afterpay, where available. A surcharge may apply to card payments.

Afterpay payments are subject to Afterpay’s own terms and conditions, eligibility requirements and approval. Your Season does not determine Afterpay eligibility or manage Afterpay accounts.

Prices may change from time to time, but any price already agreed for a confirmed booking will not be affected by a later price change.

Cancellations, Rescheduling & No-Shows

I understand that plans can change. If you need to cancel or reschedule your appointment, please give me as much notice as possible.

Appointments cancelled or rescheduled 24 hours or more before your appointment can be cancelled or moved to another available appointment without a cancellation fee. If you cancel with 24 hours or more notice, your $50 deposit will be refunded.

If you cancel or reschedule less than 24 hours before your appointment, a cancellation fee of up to 50% of the service price may apply.

If you do not attend your appointment without notice, a no-show fee of up to 50% of the service price may apply.

I understand that genuine emergencies happen, so I may waive or reduce a cancellation or no-show fee at my discretion where appropriate.

Any applicable fee is intended to reasonably reflect the loss associated with reserving appointment time that may not be able to be filled at short notice.

Nothing in this cancellation policy affects any rights you may have under New Zealand consumer law.

Vouchers

Your Season vouchers can be used towards eligible Your Season services.

Vouchers are valid for 3 years from the date of purchase. The expiry date will be clearly displayed on the voucher.

Vouchers can be redeemed online using the unique voucher code provided, or by contacting Your Season directly when booking a service.

If the full value of a voucher is not used in a single transaction, any remaining balance may be used towards a future eligible service before the voucher expiry date.

Vouchers are not redeemable for cash, except where required by law.

Colour Analysis

Colour analysis is a personalised service designed to help you understand the colours and characteristics that work harmoniously with your natural colouring.

Your consultation includes professional colour analysis and practical guidance to help you apply your result to your wardrobe.

Your result is intended as guidance, not a list of rules. You can wear any colour you like.

Colour analysis is a personal styling service and is not a medical or health service.

Personal Styling

Personal styling recommendations are based on your individual circumstances, including your existing wardrobe, lifestyle, preferences, proportions and personal style goals.

Your Season aims to provide all consultation services with reasonable care and skill and in accordance with the service description provided at the time of booking.

My recommendations are intended to give you practical guidance and are not a guarantee that a particular item, brand, colour or style will work for you in every situation.

Individual preferences and experiences may vary.

For styling appointments held in your home, you are responsible for providing a safe and suitable environment for the appointment.

Client Information

Information you provide during your booking or consultation may be recorded in my client records so that I can provide your service and remember relevant details for future appointments.

Your personal information is handled in accordance with my Privacy Policy.

Photos and Social Media

I will not use photographs of you, your wardrobe or your home for marketing or social media without your permission.

If you choose to provide photographs or other content to me, I will use them for the purpose for which you provided them unless you have agreed otherwise.

Website Content and Intellectual Property

All content on the Your Season website, including written content, photographs, branding, graphics and other materials, belongs to me or is used with permission.

You may use information provided to you during your consultation for your own personal use.

Please don’t copy, reproduce, distribute, sell or commercially use Your Season content or materials without my written permission.

Third-Party Websites

My website may contain links to other websites, brands or services.

These links are provided for convenience or additional information. I am not responsible for the content, availability or privacy practices of external websites.

Consumer Rights

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights you have under New Zealand law.

Where the Consumer Guarantees Act 1993 applies, my services will be provided with reasonable care and skill and in accordance with the guarantees provided by that Act.

If you have an issue with a service, please contact me first so I have the opportunity to understand the issue and work with you on an appropriate remedy.

Nothing in these Terms & Conditions limits any rights or remedies available to you under the Consumer Guarantees Act 1993 or other applicable New Zealand law.

Changes to these Terms & Conditions

I may update these Terms & Conditions from time to time to reflect changes to my services, business or legal requirements.

The most current version will always be available on this website.

Changes will not affect rights or obligations that have already arisen unless permitted by law.

Contact

If you have any questions about these Terms & Conditions, please get in touch:

Your Season
Sarah Eskdale
hello@yourseason.co.nz