Privacy Policy

Last updated: October 2026

This Privacy Statement explains how Your Season collects, uses and protects your personal information when you interact with my business.

Your Season is operated by Sarah Eskdale.

Your privacy matters to me, and I want you to understand what information I collect and how I use it.

What information I collect

Depending on how you interact with Your Season, I may collect:

  • Your name and contact details, such as your email address and phone number

  • Booking and appointment information

  • Information you provide during a colour analysis or personal styling consultation

  • Relevant notes about your colouring, style preferences, wardrobe, lifestyle and styling goals

  • Information needed for invoicing, payments and voucher purchases or redemptions

  • Communications you have with me, including enquiries and feedback

  • Information you choose to provide in reviews or testimonials

  • Basic information about how you use my website, such as information collected through cookies or website analytics

I only collect information that is reasonably necessary to provide my services and run my business.

How I use your information

I use your personal information to:

  • Respond to enquiries

  • Manage bookings and appointments

  • Provide colour analysis and personal styling services

  • Prepare personalised findings and follow-up information

  • Keep relevant client notes so I can provide a consistent service if you return

  • Send invoices and manage payments

  • Process voucher purchases and redemptions

  • Communicate with you about your appointments and services

  • Follow up about relevant services where appropriate

  • Send marketing communications if you have chosen to receive them

  • Improve my services and client experience

  • Keep business, accounting and tax records

  • Meet my legal obligations

I will only use your information for purposes connected with the reason it was collected, or where otherwise permitted by law.

Do you have to provide your information?

You can choose not to provide personal information, but some information is necessary for me to provide certain services.

For example, I need your contact details to manage your booking and communicate with you about your appointment.

If you don’t provide information that is necessary for a particular service, I may not be able to provide that service.

Who has access to your information?

I use trusted third-party providers to help me run Your Season, including, but not limited to, Squarespace, Acuity Scheduling, Google Workspace, Xero, Stripe and Afterpay. These providers may process or store personal information on my behalf, including information needed to manage bookings, payments, vouchers and business administration.

I may also share relevant information with my accountant or other professional advisers where needed to run my business.

Some third-party providers may store or process information outside New Zealand. Where this occurs, I take reasonable steps to ensure that personal information is handled appropriately and in accordance with applicable New Zealand privacy requirements.

I don’t sell or rent your personal information to other businesses.

Keeping your information secure

I take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

I use reputable business systems and take reasonable care with how client information is stored and accessed.

If a privacy breach occurs that I am required to notify you about under New Zealand privacy law, I will do so as required.

How long I keep your information

I keep personal information for as long as it is reasonably needed for the purpose it was collected, or as long as I am required to keep it for legal, accounting or business purposes.

When information is no longer required, I will take reasonable steps to securely delete or dispose of it.

Your privacy rights

You have the right to ask me what personal information I hold about you and to request that it be corrected if it is inaccurate.

If you would like to access or correct your information, please contact me using the details below.

I may need to confirm your identity before providing access to personal information.

Marketing

If you choose to receive marketing communications from me, you can unsubscribe at any time.

I won’t use your personal information for marketing in a way that is inconsistent with what you have been told or what you have agreed to.

Photos and social media

I will not use photographs of you, your wardrobe or your home for marketing or social media without your permission.

If you choose to provide photographs or other content to me, I will use them for the purpose for which you provided them unless you have agreed otherwise.

Website cookies

My website may use cookies and similar technologies to help the website function and to understand how people use it.

You can adjust cookie settings through your browser. Some website features may not work as intended if certain cookies are disabled.

Changes to this Privacy Statement

I may update this Privacy Statement from time to time to reflect changes to my business, the services I offer, the systems I use or privacy requirements.

The most current version will be available on the Your Season website.

Contact

If you have any questions about your privacy or would like to request access to or correction of your personal information, please contact me:

Your Season
Sarah Eskdale
hello@yourseason.co.nz